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No. 25 of Bourne End is frequently sent numerous lovely thank you cards and letters from our satisfied customers. We have so many which we greatly appreciate and would like to share some of them with you.

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Sandie H. from North Yorkshire

Well, this business deserves a 5 star plus rating. The correspondence via e-mail has been pleasant, informative and customer service has been excellent from start to finish.

I was informed that returns were not an option with my purchase from the start. Kindly asked if I had been able to try similar styles previously. Luckily, I had and decided to go ahead with my purchase.

Louise kindly called me and ran through everything again, with attention to detail on every point.

I have just taken delivery and all I can say is Wow Wow Wow. Thank you is not a big enough word for all your help.

I can definitely recommend this business for excellent first-class service.

Thank You.

Jane W. from Buckinghamshire

Hello No. 25,

I just wanted to put into writing my enormous appreciation of your shop. I had just two weeks before my step-son’s wedding and I was still desperately looking for a hat to match my dress. Valerie fitted me in and I ended up buying a hat and also a beautiful suit plus all accessories! It really was a pleasure to visit your shop. We have highly recommended you. The wedding was fabulous and it was so enjoyable to feel so confident in my new outfit. The comments were amazing! So, once again, thank you very much!

With best wishes.

Kim C. from Newbury

On behalf of myself and Jane I would like to say thank you so much for the excellent customer service we received at your shop recently, which was fantastic. We were made to feel so welcome and your assistant couldn’t have been more helpful. It was great to try on outfits together with all the accessories to set them off. We are both very pleased with our purchases and would not hesitate to recommend you to others.

Thanks again & kind regards

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